19 October, 2026
Bringing Nationwide Fleet Management Together
When you're supporting 60,000 people to live independently at home, the vehicle is how care gets there. For NZ Health Group, a diverse and growing fleet meant having a clear view across the operation was increasingly important.
NZ Health Group is Aotearoa New Zealand's largest nationwide provider of home and community support, with more than 10,000 carers, support workers, nurses and other health professionals delivering care from Kaitaia to Invercargill.
Supporting that nationwide operation is a fleet of 700 vehicles, ranging from passenger cars to specially modified mobility vans, with a mix of owned and leased vehicles supporting different care and operational requirements. “Our fleet is a really good example of diversity and complexity,” says Nemane Thompson, Vehicle Fleet Manager.
As NZ Health Group's fleet evolved, so did the opportunity to bring greater visibility and connectivity across it. Working with multiple suppliers meant there were a number of moving parts to coordinate across a nationwide operation.
Yoogo Fleet has helped bring those elements together through a single point of contact and connected technology, giving the NZ Health Group team greater visibility across its fleet and also helping to bring the cost down along the way.
“We've been able to really consolidate our fleet and streamline it. We've got one number for our drivers to use, one port of call for anything, from procurement through to managing accidents and the day to day of fleet management.”
Nemane Thompson, Vehicle Fleet Manager
One partner, one connected view
For NZ Health Group, the value of Yoogo Fleet goes beyond the vehicles themselves. The combination of technology and a locally based team give the organisation a clearer view of how its fleet is being used and supports more informed fleet planning.
GPS tracking across the fleet feeds real-time data into one connected system, with telematics linked directly to the booking system.
“It's an integrated system. All of the technology sits in one place. We've got the telematics portal, linked directly to the booking system, and the data that helps us plan ahead and get the right vehicles in the right places.”
Nemane Thompson, Vehicle Fleet Manager
Having one point of contact across procurement, accidents, repairs and day-to-day fleet management has also simplified the experience for drivers and the fleet team.
“It's made it a lot easier for us to focus on the bigger picture. Yoogo is so good at what they do, it frees up time for us to think about what we want the fleet to look like in the future, and means our team can concentrate on patient care, not admin.”
Nemane Thompson, Vehicle Fleet Manager
The greater visibility is also helping NZ Health Group make more informed decisions about its fleet. The specialist mobility van fleet has been reviewed against actual need, while nurse vehicle allocation can be planned using real-world usage data.
For Thompson, that combination of technology, visibility and expertise is helping the organisation think beyond the day-to-day and plan the fleet around the needs of its people and the communities it supports.
A partner, not just a supplier
For Thompson, the relationship with Yoogo Fleet is ultimately about more than managing vehicles.
“The key difference is that with Yoogo we really feel like we've got a partner in fleet management, as opposed to just another fleet supplier. Working with Yoogo has been a real game changer. It's much more than supplying vehicles. It feels like we've got a real relationship that's going to go well into the future.”
Nemane Thompson, Vehicle Fleet Manager
Her advice to other fleet managers managing a complex or evolving fleet is to take the opportunity to look at the fleet as a whole and consider where greater visibility, technology and specialist support could add value.
For NZ Health Group, the result is a fleet operation that is better connected, easier to navigate and increasingly informed by how its vehicles are being used.
If you’re thinking about leasing a vehicle for your business, talk to your local Yoogo Fleet contact about what a lease built around your work could look like.
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